Datadog is the world-class monitoring and security platform for cloud applications. We’re dedicated to creating, developing, and supporting our product and customers, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Built by engineers, for engineers, our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
Sales engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers
Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
Deliver product and technical briefings / presentations to potential clients
Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Passionate about educating customers on observability risks that are meaningful to their business
Able to build and execute an evaluation plan with a customer
Exceptional at written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
Able to think creatively about a wide variety of challenges. You're going to find new things every day
Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
Someone with a minimum of 3 years in a Sales engineering or DevOps engineering role.
Able to sit up to 4 hours, traveling to and from client sites
Able to travel via auto, train or air up to 70% of the time
Experience with Docker, Kubernetes, Rancher, Mesos or other container technologies.
Experience in systems administration: Windows, Linux
Strong knowledge of current infrastructure and monitoring solutions and technologies.
Why You Should Apply:
New hire stock equity (RSUs) and employee stock purchase plan
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture
Equal Opportunity at Datadog:
Datadog is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice.