Great verbal communication skills gained through my experience as tour guide and travel agent:
- Greeted and assisted customers with booking reservations and answering any additional questions both in person and over the phone.
- Established personal relationship with clients.
- Communicated with people from different countries, of different age groups and languages.
Good organisational and managerial skills gained as a tour guide and as an instructor in tour guide training:
- Skills in scheduling, training, and overseeing employees in day to day operations.
- Skills in coordination with bus drivers, bus companies, restaurants, and hotels. ? Skills in solving unexpected problems, such as bus fire, hotels overbooking, managing group behavior in bad weather conditions (floods...) J
- Project Management
- Problem solving
- Team management
- Customer experience
- High proficiency in Microsoft Office programs
- Adept with GPS navigation system
- Foreign language and interpersonal skills
- Ability to organize tasks effectively
- A deep passion for nature and environmental causes