Jelena Banovic Cicovic

Community Associate
Candidate verified
Age 29
Location Belgrade, Serbia
Status Available

Profile

I am loyal, reliable and flexible employee. As a team player but also as a team leader I’m always giving my best. With over 6 years of experience I had the opportunity to work with more than 130 different nationalities. With this valuable experience and possibility to learn about different cultures and traditions; but also with my educational background of security studies and human resources I consider myself as an excellent candidate willing to learn and develop further in the field of human resources, psychology, customer services.

Work history

IWG plc

Community Associate • First point of contact for new and existing customers and visitors therefore providing an exceptional impression and service; • Administrative tasks: delivering clients mail, answering their phones, sending their packages, ordering their office supplies etc; • Procurement; • Ensure continual upkeep and standards of business center to include offices, meeting rooms and communal areas; • Contributes to the overall revenue of the center by identifying opportunities to promote Regus products and services; • Responsible for the day to day running of the center and providing services including: managing switchboards; handling calls of various internal / external clients as well as various Regus areas of business; • Managing meeting room booking system; • Preparing offices for move-in / move-outs; • Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries; October 2017 - now (2 years 2 months)

Education

Human and Social Resources

University of Belgrade, Faculty of security studies 2009 - 2017

Languages

Croatian
Fluent
English
Fluent
French
Basic
Srpski
Native or bilingual

Hobbies

  • Psychology
  • Photography
  • Reading
  • Travelling
  • Yoga