CloudBees is looking for a customer-focused individual to help manage our fast-growing customer base. As a Customer Value Manager, you would be responsible for managing your regional accounts with a focus on delivering an excellent customer experience, ensuring customer retention and opportunity management. This includes working directly with customers and internal team members to ensure timely and accurate execution. The successful candidate will have a consultative and analytical approach, gain a strong understanding of our clients’ objectives and assist with their Continuous Integration and Continuous Delivery strategy development. This will enable them to help growth by identifying opportunities to position our products and services appropriately.
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At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.
In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide workforce and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.