At Hopin, we’re reimagining virtual events.
As the first all-in-one virtual venue for live online events, Hopin brings people together in a highly interactive and engaging online experience that feels just like an in-person event, only without the barriers. Whether it’s a 50-person meetup, or a 50,000-person conference—any type of event organizer can host a Hopin event for their attendees, speakers, sponsors, and vendors to convene, learn, and interact face-to-face online. We’re spearheading the innovative technology that is enabling people to gather online like never before.
Our mission is simple: better connections for a better planet.
We believe in events without limits, but events that are sustainable and accessible to everyone—and fun, too! To do this, we need passionate builders and storytellers to join us. Do you love people and technology and the magic that happens when they converge at scale? Do you have the skills and experience we’re looking for to better serve our clients? If so, we’d like to meet.
We’ve been recently funded by a16z, General Catalyst, IVP, Accel, DFJ Growth, Northzone, Coatue, Tiger Global, Salesforce Ventures and many other high profile investors.
In June 2021, Hopin acquired Boomset. This role is focused on our Boomset product.
Boomset/Hopin is seeking a customer success manager to join our growing Customer Success organization! As our ideal candidate, you are an experienced customer service professional with expertise planning and executing virtual and hybrid events. You are passionate about making customers’ events successful, and you inspire them with your confidence and recommendations. You are highly organized, accountable, and passionate about seeing projects through successful outcomes. You thrive in collaborative hyper growth environments. Customer success managers serve as our customers’ primary point of contact while they are using the software. In this role, you will be responsible for exercising an expert-level of product knowledge to ensure customers are able to recognize the full benefits.
At Hopin, we're committed to cultivating an environment that promotes equality, diversity, and inclusion. We are a global community and we believe our unique qualities must be celebrated as they are critical to our innovation. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise. Inclusion isn't just an initiative at Hopin. We strive to embed it not just into our core values but throughout our entire ecosystem.