Customer Service Representative

Neogen is looking for a Customer Service Representative to provide effective customer service to all internal and external customers. The successful Customer Services Representative will provide excellent, in-depth knowledge of Neogen products and programs to all customers. The ideal candidate will work in the Eastern or Central time zone

Essential Duties & Responsibilities:

Communicate effectively to team members and customers

Provide timely and accurate information to incoming customer order status

Work side by side our sales team

Identify and resolve client concerns

Qualifications:

Strong interpersonal and communication (verbal & written) skills

Strong organization skills

Microsoft Office proficiently required, especially in Excel and Outlook

Experience working with a CRM tool preferred

Education and/or Experience: High School diploma or G.E.D. with 1-3 years of customer service background.