Customer Service Representative

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Company Verified
Budget Fixed Price
Flexibility Full remote
Preferred timezone Central America Standard Time

About this job

Role: Customer Service Representative
Category: Customer Service Jobs

Job description

Neogen is looking for a Customer Service Representative to provide effective customer service to all internal and external customers. The successful Customer Services Representative will provide excellent, in-depth knowledge of Neogen products and programs to all customers. The ideal candidate will work in the Eastern or Central time zone

Essential Duties & Responsibilities:

Communicate effectively to team members and customers

Provide timely and accurate information to incoming customer order status

Work side by side our sales team

Identify and resolve client concerns


Strong interpersonal and communication (verbal & written) skills

Strong organization skills

Microsoft Office proficiently required, especially in Excel and Outlook

Experience working with a CRM tool preferred

Education and/or Experience: High School diploma or G.E.D. with 1-3 years of customer service background.




We thank all the candidates who have shown interest in our company, but only shortlisted candidates will be contacted.

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About the Neogen


Lansing, United States




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