Account manager

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LeadsBridge
company verified
Flexibility Full remote
Preferred timezone Central Europe Standard Time

About this job

Address: Miami, FL, USA
Required experience: Junior experience
Employment type: Full time
Role: Account Manager
Category: Accounting Jobs

Job description

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel.

The work:

Duties:

-Serve as the lead point of contact for all customer account management matters

-Build and maintain strong, long-lasting client relationships

-Negotiate contracts and close agreements to maximize profits

-Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

-Ensure the timely and successful delivery of our solutions according to customer needs and objectives

-Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

-Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

-Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

-Prepare reports on account status

-Collaborate with sales team to identify and grow opportunities within territory

-Assist with challenging client requests or issue escalations as needed

Perks:

- Strong professional growth

- Availability of monthly bonuses for IT equipment purchases or for sports activities. We care about your health!

- Support of the constant team with the aim of constantly growing you

- International team based around the World

- Unlimited vacation policy

- Competitive European salary

Skills & requirements:

If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas.

Must have:

-Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role

-Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

-Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

-Experience delivering client-focused solutions to customer needs

-Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

-Excellent listening, negotiation and presentation abilities

-Strong verbal and written communication skills

Working remote :

Remote work. Human contact is still important. For this reason, more than once a year, meetups are organized in which we find ourselves working together.

We thank all the candidates who have shown interest in our company, but only shortlisted candidates will be contacted.

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About the LeadsBridge

Headquarters

Miami, United States

Employees

11-50 employees

Industry

Communications

Website

leadsbridge.com

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