On behalf of our client based in Dubai, we are looking for a Customer Care Specialist to assist customers with technical problems when using client's products and services.
Customer Care Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish a reputation as a company that offers excellent customer support during all sales and after-sales procedures.