Business Analyst

On behalf of our client software company based in Tallinn, we are looking for a Business Analyst who will be the vital link between their information technology capacity and their business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of software product’s features.

The work:

• Define configuration specifications and business analysis requirements
• Perform quality assurance
• Define reporting and alerting requirements
• Own and develop a relationship with partners, working with them to optimize and enhance integration
• Help design, document and maintain system processes
• Report on common sources of technical issues or questions and make recommendations to product team
• Communicate key insights and findings to product team
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

The environment:

• 100% remote team
• Cloud-based hosted infrastructure
• Slack, Hangouts and other online collaboration tools
• The company provides all required tools.

Perks:

• 100% remote work
• Competitive pay
• Comprehensive health, wellness and career benefits package
• Trust, autonomy, empowerment

Skills & requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
• Strong written and verbal communication skills including technical writing skills

Working remote :

• This is a 100% remote position, communication and self-direction are incredibly important
• You'll need a dedicated workspace (with a door)
• You must have a reliable high-speed internet connection (collaboration requires bandwidth)